Are you sick and tired of tenants hassling you about repairs?

Take the stress-free option and improve your life with a unique, money-saving, fully inclusive service… 

Please note: this is a genuine opportunity to sign up to a professional repair and maintenance service that will

Ø stop tenants calling you day and night with complaints about repairs and maintenance

Ø reduce the amount you pay on repair and maintenance bills

Ø give you superb value for money

 I could ask you to imagine a scenario where a tenant contacts you with a repair problem. But you don’t need to imagine this scenario. You’re already familiar with it. Property repair and maintenance issues are a curse: the costs eat into your profits and the problems can ruin your day. 

• You may have had a phone call from a tenant about a leaking pipe just as you’re about to turn in for the night…
• You may have been on the way to a well-deserved weekend break when a tenant rings about a blocked toilet…
• You may have been trying to relax on holiday when your mobile goes and a furious tenant demands you fix a boiler…

These problems aren’t vague possibilities. They happen all the time. All properties, no matter how new or well built, suffer problems. If a difficulty doesn’t arise because of wear and tear or a technical fault, it’ll occur because a tenant causes it by accident or through neglect. 

Regular repair and maintenance of your property is a fact of life – but the stress that often comes with it needn’t be… 

As well as problems that come out of the blue at any time, you have to deal with regular maintenance issues. These include renewing your CP12 gas safety certificate on time; obtaining an Energy Performance Certificate (EPC);  arranging for checks and servicing; and clearing up after a messy tenant suddenly leaves. 

None of these jobs may be hard in themselves. But when you’ve a number of houses and flats to manage they can become a time-consuming nuisance. Even if you’ve only one or two properties, you can do without the work involved in organising certificates and getting hold of trustworthy, skilled and qualified tradespeople. 

   You want the management of your properties to run as smoothly as possible… 

This is why I want to show you a solution to your problems of property repair and maintenance.  This solution is low cost and extremely effective. I can say this with complete confidence because I’m also a landlord.  

You want a repair and maintenance service that understands your needs and meets them cheaply and efficiently.  

I know the sort of repair and maintenance problems you experience - from dripping taps to cracked windowpanes. I also know your obligations to have a CP12, an EPC, and to ensure good standard accommodation. After all, the better the standard, the easier it is for you to rent a property and make money. 

Take advantage of a solution to your repair and maintenance problems that’s tailor-made for you… 

The solution I’m offering you comes with incredible benefits. Each of these is relevant to your work as a landlord. 

I’ve also applied a simple set of principles to these benefits. Each one must: 

v  reduce the stress of dealing with tenants 

v  save you ££££s on repairs 

v  give you better value for money than the services you currently use 

I’m sure that when you read through these benefits, you’ll agree that they’re exceptional: 

þ       Each tenant gets a key ring with a repair hotline number. Every time tenants have a repair issue, they don’t contact you. Instead they ring my company, AquaFlame. We deal with the tenants’ complaints. We calm them down. And we take immediate action to remedy the problem. 

þ        When a tenant contacts us, we don’t run up a huge repair bill and then invoice you. We don’t want to pester you once a tenant contacts us. We therefore agree with you in advance what jobs you’re happy for us to do. We also agree an amount that these jobs must not exceed. The type of jobs you may want us to do without bothering you could include unblocking toilets and drains; fixing boilers, fires and cookers; and stopping gas and water leaks. Even then, we’ll only go ahead with the job if it costs less than £100. If it’s likely to exceed £100, we’ll make the property safe and send you an estimate for your approval. 

þ        24 hour, all year round emergency call-out. We’ll respond to a tenant’s emergency call-out at any time. If the problem is not an emergency, we’ll fix it within normal hours. This way, you save money on out-of-hours charges. 

þ        We do not make any call-out charges except for out-of-hours calls. This keeps your costs as low as possible. 

þ        We make a labour charge for every 15 minutes worked. We don’t do 14 minutes work and round it up to an hour. We charge for every 15 minutes we work.  

þ        The rates we charge you for repairs are cheaper than those our other customers pay. I value your business. I want to build a long-lasting relationship that ensures you get the best possible deal. Therefore, AquaFlame’s charges are cheaper if you sign a repair and maintenance contract with us.        

þ        We break down our invoices into parts plus labour. When you see one of our invoices, you know precisely what you’re getting for your money. We make everything absolutely clear. 

þ        As well as repairs, we offer a complete maintenance service. Our maintenance service includes gas, electricity, water, drains, joinery, cleaning, painting and decorating, guttering and all external work. You don’t need to chase around looking for one company to handle electrical maintenance, and another to sort out any joinery problems. We do it all and make your life much easier.  

þ       We install new kitchens and bathrooms. From time to time you may need a new bathroom or kitchen in a property. We make cost-effective installations that improve your property and increase its rental value. 

þ        We offer a full property renovation service. If you acquire a property you want to rent out but need to renovate it first, we’ll help. We’ll install a full electrical system, water pipes, central heating and new windows. We’ll then decorate from top to bottom, including plastering and joinery work. Simply tell us what you need done. We’ll increase the value of your investment; make the property easier to rent out; and boost the rent you can charge. And we’ll do all of this for astonishingly low prices…   

But the benefits of this repair and maintenance solution don’t stop here -

There’s far more I can offer you… 

Sign up to my repair and maintenance plan, and I’ll give you all the following free of charge 

è       A free CP12 gas safety certificate for your property. All you do is tell me when your existing CP12 is due to expire. I guarantee I’ll arrange a new certificate before this date. 

è        A free Energy Performance Certificate (EPC). You have to arrange for one of these certificates anyway, so why not have it free of charge? 

è       A free electrical safety inspection. This inspection ensures your property is correctly wired and safe.

è       A free service for your property’s boiler. This service will increase the boiler’s life and help prevent breakdowns. 

è        A free hour’s worth of handyman time for any odd job that a tenant brings to our attention. If we’re at a property making a repair or issuing certificates, we’ll work for up to an hour free of charge on any job the tenant mentions. These are the jobs that you often have to do yourself and that take up valuable time. For example: replacing a seal around a bath; re-hanging a door; or sealing a draught from a window. 

è        A free cleaning service when a tenant leaves your property. We’ll save you the bother of cleaning a property when a tenant leaves. We know just how much mess a tenant can leave behind but we’ll spend up to four hours sorting it out. We won’t just tidy up, either. We’ll clean the carpets, the cooker and any other surface. This service is yours free of charge once a year per property. 

è        A free property checklist. This means that every time we visit your property, we’ll complete a checklist that notes on your behalf any signs of tenant abuse. For instance, if your tenancy agreement says no smoking or no pets, we’ll note down any indication of smoking or the presence of pets. This way, we can help you nip any potential problems in the bud. You’ll know what’s happening in your property and whether you need to take action.

 

My staff are fully trained, fully qualified and experienced…

 

You can rest assured that all my staff know what they’re doing. AquaFlame is not an odd job company. We’re professional and accredited. The quality of work is second to none; the prices are low; and the value is better than anything you’ve experienced before now.

 

In other words, you can have 

-          a comprehensive repair and maintenance service 

-          remarkable free offers 

-          fully trained and responsible workers 

in one simple, no-nonsense contract…

 

And what I’m asking for every benefit I’ve written about here is just £12 a month per property.  

That’s all.  

£12 a month 

£12 a month per property buys you complete peace of mind for your repair and maintenance needs.  

Where else can you find such a fantastic deal?  

I’m able to make this great offer because I understand the business of being a landlord inside out and the business of repair and maintenance. I’m able to use my expertise to give you a service that no one else can match.

 

  You can easily recover the contract price...

 

£12 a month per property works out at £144 a year. Compare this to the savings you make with the free services the contract entitles you to receive:

 

Free CP12 gas safety certificate	Worth £45
Free Energy Performance Certificate	Worth £55
Free electrical safety inspection	Worth £120
Free boiler service	Worth £50
Free hour of handyman time	Worth £30
Free four-hour clean-up	Worth £120